Evacuation Support Case Study
Sketch • Photoshop • Mural • Data-Driven Design
Led the design of industry-leading natural disaster evacuation support throughout the USAA Catastrophe Experience Team's digital experience.
2021
Case Study: Catastrophe Experience Strategy Refresh
Mural • Asana • Keynote • Photoshop • Illustrator • Research • Interviews • Discovery • Sprints • Workshops • Iteration • Presentation • Final Refinement
As the Catastrophe Experience team's strategy had been developed several years ago, they enlisted myself and another designer to use human-centered design to do a deep dive of the existing strategy, find where it was still relevant and where team growth had changed its needs. From our process, we developed a set of solutions, plus a new vision statement, strategic outcomes, and digital design principles to guide the team for the next 3-5 years.
2021
Simple But Needed: Onboarding
Sketch • InVision • Zeplin • Illustrator • User Interviews • User Research • Sketching • Storyboarding • User Flows • Prototyping
Onboarding creation and implementation for Simple But Needed, a company that has a suite of apps for mobile workplace inspections. I helped to create their onboarding process, simplify their sign up and log in screens, and also redesigned the UI of their main "Launch Pad" screen.
2019
Online Catalog: Bauman Rare Books
InDesign • Photoshop • Illustrator • Adobe Publish Online • User Research • Brainstorming • Iteration • UX/UI • Visual Design
Bauman Rare Books is a leader in the rare book industry, with over 30 years of history in the business. They have offices in New York, Las Vegas, and Philadelphia. This is the first online catalog created for this company. It was published online in February 2020.
2020